Guest Experience Agent - Front Desk & Hospitality

Holiday Inn Express Carson; Carson City (NV); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Great salary

Uniform

Room discount

Superb training

Job summary

A leading hotel chain in Carson City is seeking a Front Desk Agent to create memorable guest experiences. This role involves welcoming guests, managing their bookings, and ensuring satisfaction through excellent service. Ideal candidates will possess strong communication and problem-solving skills, a high school diploma, and ideally a year of experience in a front desk role. Flexibility for variable shifts is essential. This position offers competitive salary and benefits.

Qualifications

• Must be able to communicate easily with guests.
• Experience in front desk or guest service positions preferred.
• Ability to lift and manage objects up to 50 lbs.

Responsibilities

• Welcome guests and manage their bookings.
• Handle cash and credit transactions.
• Ensure guest satisfaction through attentive service.

Skills

Communication skills

Problem-solving skills

Fluency in the local language

Tech-savvy

Flexibility

Strength

Education

High school diploma

College or university degree

Job description

A leading hotel chain in Carson City is seeking a Front Desk Agent to create memorable guest experiences. This role involves welcoming guests, managing their bookings, and ensuring satisfaction through excellent service. Ideal candidates will possess strong communication and problem-solving skills, a high school diploma, and ideally a year of experience in a front desk role. Flexibility for variable shifts is essential. This position offers competitive salary and benefits.