Guest Experience Agent – Front Desk (Flexible Schedule)

Stonebridge; Inglewood (CA); On-site; USD 50,000 - 54,000; Full time

Benefits offered by this job

Medical, dental, vision benefits

PTO

401(k) matching

Tuition aid

Travel and lodging perks

Job summary

Stonebridge is seeking a Guest Service Agent in Inglewood, California. This role is crucial for managing guest check-in and check-out procedures while ensuring guest satisfaction by providing outstanding services and handling various inquiries.

The ideal candidate will have experience in hotel front desk operations and excellent communication and organizational skills. This position offers both part-time and full-time opportunities with competitive pay and benefits.

Qualifications

• Experience in a hotel front desk or guest service role preferred.
• Strong customer service and communication skills to interact with guests and staff.
• Ability to handle cash transactions and perform basic bookkeeping tasks.

Responsibilities

• Greet guests and manage check-in and check-out procedures.
• Handle guest inquiries and reservations.
• Coordinate with housekeeping and maintenance for guest needs.

Skills

Customer service

Communication skills

Problem-solving

Organizational skills

Proficiency in basic office software

Education

Previous experience in hotel front desk or guest service

Tools

Property management systems

Office software (e.g., Word, Excel)

Job description

Stonebridge is seeking a Guest Service Agent in Inglewood, California. This role is crucial for managing guest check-in and check-out procedures while ensuring guest satisfaction by providing outstanding services and handling various inquiries.

The ideal candidate will have experience in hotel front desk operations and excellent communication and organizational skills. This position offers both part-time and full-time opportunities with competitive pay and benefits.