Guest Experience Agent – Front Desk (Flexible Schedule)

Island Hospitality Management; Bellevue (WA); On-site; USD 36,000 - 54,000; Full time

Job summary

Island Hospitality is seeking a friendly Front Desk Agent in Bellevue, WA to manage guest check-in/check-out and provide information for guests and vendors. You will handle payments, reports, and maintain a high standard of guest service in a fast-paced environment.

The role requires excellent communication, a professional demeanor, and the ability to adapt to a flexible schedule, including evenings or weekends as needed.

Qualifications

• Highly motivated team player with strong initiative and desire for achievement
• Must be effective in handling problems in the workplace including anticipating, preventing, identifying, and solving problems as necessary
• Ability to work well in stressful situations
• Readily available and approachable for all guests while providing excellent guest service

Responsibilities

• Check-in/Check-out hotel guests
• Process all payments according to established hotel requirements
• Provide information and assistance to all guests and vendors
• Prepares all necessary reports during each shift for the management team

Skills

Team player

Problem solving

Customer service

Stress management

Job description

Island Hospitality is seeking a friendly Front Desk Agent in Bellevue, WA to manage guest check-in/check-out and provide information for guests and vendors. You will handle payments, reports, and maintain a high standard of guest service in a fast-paced environment.

The role requires excellent communication, a professional demeanor, and the ability to adapt to a flexible schedule, including evenings or weekends as needed.