Guest Experience Agent | Front Desk | Daily Pay & Benefits

Aimbridge Hospitality LLC; Rocky Mount (NC); Hybrid; USD 26,000 - 34,000; Full time

Benefits offered by this job

Daily Pay

Medical, Dental, and Vision Coverage

Short-Term and Long-Term Disability

Term Life and AD&D Insurance

Paid Time Off

Employee Assistance Program

401k Retirement Plan

Job summary

Candlewood Suites Rocky Mount is seeking a Front Desk Agent to deliver warm welcomes, manage check-ins, and assist guests with requests. You will use hotel software and MS Office to maintain reservations and support front-office operations.

Applicants should have a high school diploma or equivalent; hospitality experience is preferred. The role offers Daily Pay and a comprehensive benefits package, including medical/dental/vision, disability coverage, life insurance, paid time off, EAP, and a

Qualifications

• High school diploma or equivalent; hospitality experience preferred.
• Familiarity with hotel management software and Microsoft Office.
• Strong guest-service mindset and communication skills.
• Ability to multitask and handle busy front-desk operations.

Responsibilities

• Provide warm welcomes and smooth check-ins.
• Assist guests with requests and inquiries.
• Maintain accurate reservations and financial records.
• Collaborate with team to ensure a top-quality guest experience.

Skills

Guest Service

Communication

Problem Solver

Multitasking

Education

High School Diploma or equivalent

Tools

Hotel management software

Microsoft Office

Job description

Candlewood Suites Rocky Mount is seeking a Front Desk Agent to deliver warm welcomes, manage check-ins, and assist guests with requests. You will use hotel software and MS Office to maintain reservations and support front-office operations.

Applicants should have a high school diploma or equivalent; hospitality experience is preferred. The role offers Daily Pay and a comprehensive benefits package, including medical/dental/vision, disability coverage, life insurance, paid time off, EAP, and a