Guest Experience Agent - Front Desk

Blue Sky Hospitality Solutions; Schaumburg (IL); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Medical, Dental, Vision

401K with company match

Free room nights

Job summary

Blue Sky Hospitality Solutions is hiring a Front Desk Agent for the Hyatt Regency Schaumburg. This role involves guest check-ins/outs, taking reservations, and addressing guest concerns. Candidates should possess a high school diploma and at least six months of related hospitality experience. Exceptional customer service and communication skills are essential. The position offers various benefits including medical, dental, vision coverage, and paid time off. Located in Schaumburg, Illinois, this role provides a unique opportunity to contribute to guest satisfaction.

Qualifications

• High School diploma or general education degree (GED).
• Six months of related experience in hospitality or service industry.
• Ability to understand other computer programs.

Responsibilities

• Check in and out all hotel guests confidently and professionally.
• Take hotel reservations accurately and efficiently.
• Ensure immediate response to guest comments and concerns.

Skills

Customer service skills

Communication skills

Attention to detail

Education

High School diploma or GED

College Degree preferred

Tools

Property Management System

Job description

Blue Sky Hospitality Solutions is hiring a Front Desk Agent for the Hyatt Regency Schaumburg. This role involves guest check-ins/outs, taking reservations, and addressing guest concerns. Candidates should possess a high school diploma and at least six months of related hospitality experience. Exceptional customer service and communication skills are essential. The position offers various benefits including medical, dental, vision coverage, and paid time off. Located in Schaumburg, Illinois, this role provides a unique opportunity to contribute to guest satisfaction.