Night Front Desk Auditor: Guest Experience & Finances

Blue Sky Hospitality Solutions; Schaumburg (IL); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Discounted and Friends & Family Room Rates

Medical, Prescription, Dental and Vision Insurance

PTO and Sick Time

Tuition Assistance program

On-Site Parking

Meal Provided during shift

Job summary

Blue Sky Hospitality Solutions is seeking a Night Auditor at the Hyatt Regency Schaumburg. This role is essential for ensuring guest satisfaction and managing front office duties such as guest check-ins, handling complaints, and maintaining accurate financial records.

The ideal candidate will have experience in hotel settings, strong communication and math skills, and must be able to manage time effectively. Excellent benefits, including discounted room rates and medical insurance, are provided.

Qualifications

• Previous Hotel Front Desk or Night Auditor experience.
• Refined verbal and written communication skills.
• Advanced math and bookkeeping skills.
• Ability to perform computer-based tasks.
• Ability to solve problems and diffuse tense situations.

Responsibilities

• Check in guests and respond to their needs.
• Process invoices and handle financial transactions.
• Balance cash drawers and maintain accurate records.
• Assist with forecasts and audits as necessary.
• Address guest complaints and emergencies.

Skills

Front Desk Experience

Communication Skills

Mathematical Skills

Problem Solving

Time Management

Job description

Blue Sky Hospitality Solutions is seeking a Night Auditor at the Hyatt Regency Schaumburg. This role is essential for ensuring guest satisfaction and managing front office duties such as guest check-ins, handling complaints, and maintaining accurate financial records.

The ideal candidate will have experience in hotel settings, strong communication and math skills, and must be able to manage time effectively. Excellent benefits, including discounted room rates and medical insurance, are provided.