Guest Experience Agent — Front Desk

Aimbridge Hospitality; Saint Joseph (MO); On-site; USD 26,000 - 38,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Coverage

Short-Term and Long-Term Disability

Term Life and AD&D Insurance

Paid Time Off

Employee Assistance Program

401k Retirement Plan

Job summary

Aimbridge Hospitality is seeking a Front Desk Agent at Hampton Inn St. Joseph, MO. You will deliver warm welcomes, seamless check-ins, and memorable departures, ensuring guests feel valued from arrival to departure.

As the face of the hotel, you will handle reservations, guest requests, and payments with precision while coordinating with team members to maintain a smooth, friendly front desk operation in a fast-paced hospitality environment.

Qualifications

• High school diploma or equivalent required.
• Experience in a hotel or related field preferred.
• Familiarity with hotel management software and Microsoft Office suite.

Responsibilities

• Guest Service Superstar: provide warm vibes and top-tier service for guests.
• Communication Champ: convey messages clearly and confidently with a smile.
• Quick-Thinking Problem Solver: think fast and resolve issues promptly.
• Multitasking Marvel: manage reservations, check-ins, check-outs, and payments efficiently.

Skills

Guest Service Superstar

Communication Champ

Quick-Thinking Problem Solver

Multitasking Marvel

Education

High school diploma or equivalent

Experience in a hotel or related field

Tools

Hotel management software

Microsoft Office

Job description

Aimbridge Hospitality is seeking a Front Desk Agent at Hampton Inn St. Joseph, MO. You will deliver warm welcomes, seamless check-ins, and memorable departures, ensuring guests feel valued from arrival to departure.

As the face of the hotel, you will handle reservations, guest requests, and payments with precision while coordinating with team members to maintain a smooth, friendly front desk operation in a fast-paced hospitality environment.