Hampton Inn Saint Joseph - Front Desk Agent

Aimbridge Hospitality; Saint Joseph (MO); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Daily Pay

Medical, Dental, and Vision Coverage

Short-Term and Long-Term Disability

Term Life and AD&D Insurance

Paid Time Off

Employee Assistance Program

401k Retirement Plan

Job summary

Aimbridge Hospitality, LLC operates the Hampton Inn St. Joseph and seeks a Front Desk Agent to welcome guests, handle check-ins/outs, and answer requests with a warm, professional manner.

You will use hotel software and MS Office, maintain accurate records, and collaborate with the team to ensure smooth operations; a high school diploma and hospitality enthusiasm are preferred. Daily Pay and benefits are available.

Qualifications

• High school diploma or equivalent; hotel experience preferred.
• Familiarity with hotel management software and Microsoft Office.
• Strong guest service mindset and professional appearance.

Responsibilities

• Provide exceptional guest service from check-in to check-out.
• Communicate clearly with guests and team members.
• Think quickly to resolve issues and guest requests.
• Multitask reservations, check-ins/outs, and financial details efficiently.

Skills

Guest Service

Communication

Problem Solving

Multitasking

Education

High School Diploma

Hotel or Related Experience Preferred

Tools

Hotel Software

Microsoft Office

Job description

Schedule Full time

Job Type Regular

Description

Join Our Team as a Front Desk Agent!

The Front Desk Agent is the ultimate guest experience guru—mastering the art of warm welcomes, smooth check-ins, and friendly farewells. You’re the face of the hotel, making every interaction feel effortless and inviting. Behind the scenes, you keep the front desk humming with precision, juggling reservations, requests, and surprises like a hospitality ninja. If you love turning first impressions into lasting memories, this is your moment to shine.

KEY SKILLS/RESPONSIBILITIES

• Guest Service Superstar: You bring the warm vibes and top-tier service that make guests feel right at home. Whether it’s a quick question or a big request, you’re all about making their stay unforgettable.
• Communication Champ: You know how to get the message across—clearly, confidently, and with a smile. Whether it’s chatting with guests or coordinating with the team, you keep things flowing smoothly.
• Quick-Thinking Problem Solver: When challenges pop up, you’re already on it. You think fast, act smart, and turn potential hiccups into happy endings.
• Multitasking Marvel: Juggling reservations, check-ins, check-outs, and financial details? No problem. You keep it all organized and running like clockwork.

EDUCATION & EXPERIENCE

• High school diploma or equivalent; experience in a hotel or related field preferred.
• Familiarity with hotel management software and Microsoft Office suite.

After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:

• Now offering Daily Pay!
• Medical, Dental, and Vision Coverage
• Short-Term and Long-Term Disability Income
• Term Life and AD&D Insurance
• Paid Time Off
• Employee Assistance Program
• 401k Retirement Plan

PROPERTY INFORMATION:
St. Joseph is a town packed with legends and the legendary. The Pony Express was headquartered here and visitors can learn about its history in our town's Pony Express National Museum. Famous news anchorman Walter Cronkite was born here. The famous outlaw Jesse James died here. Aunt Jemima was invented here. Their legacies are all here, near our Hampton Inn hotel in St. Joseph, MO, just waiting for everyone to discover. Guests can unwind in one of our spacious St. Joseph, MO hotel rooms and relax with modern conveniences. We offer great value during their stay at Hampton Inn St. Joseph, MO hotel, with unexpected delights such as our indoor swimming pool and beautiful outdoor patio area, ideal for dining.

Hampton Inn Saint Joseph - Front Desk Agent Aimbridge Hospitality