Hampton Inn Saint Joseph - Front Desk Agent

Aimbridge Hospitality; Saint Joseph (MO); On-site; USD 26,000 - 38,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Coverage

Short-Term and Long-Term Disability

Term Life and AD&D Insurance

Paid Time Off

Employee Assistance Program

401k Retirement Plan

Job summary

Aimbridge Hospitality is seeking a Front Desk Agent at Hampton Inn St. Joseph, MO. You will deliver warm welcomes, seamless check-ins, and memorable departures, ensuring guests feel valued from arrival to departure.

As the face of the hotel, you will handle reservations, guest requests, and payments with precision while coordinating with team members to maintain a smooth, friendly front desk operation in a fast-paced hospitality environment.

Qualifications

• High school diploma or equivalent required.
• Experience in a hotel or related field preferred.
• Familiarity with hotel management software and Microsoft Office suite.

Responsibilities

• Guest Service Superstar: provide warm vibes and top-tier service for guests.
• Communication Champ: convey messages clearly and confidently with a smile.
• Quick-Thinking Problem Solver: think fast and resolve issues promptly.
• Multitasking Marvel: manage reservations, check-ins, check-outs, and payments efficiently.

Skills

Guest Service Superstar

Communication Champ

Quick-Thinking Problem Solver

Multitasking Marvel

Education

High school diploma or equivalent

Experience in a hotel or related field

Tools

Hotel management software

Microsoft Office

Job description

Join Our Team as a Front Desk Agent! The Front Desk Agent is the ultimate guest experience guru—mastering the art of warm welcomes, smooth check-ins, and friendly farewells. You’re the face of the hotel, making every interaction feel effortless and inviting. Behind the scenes, you keep the front desk humming with precision, juggling reservations, requests, and surprises like a hospitality ninja. If you love turning first impressions into lasting memories, this is your moment to shine.

Join Our Team as a Front Desk Agent! The Front Desk Agent is the ultimate guest experience guru—mastering the art of warm welcomes, smooth check-ins, and friendly farewells. You’re the face of the hotel, making every interaction feel effortless and inviting. Behind the scenes, you keep the front desk humming with precision, juggling reservations, requests, and surprises like a hospitality ninja. If you love turning first impressions into lasting memories, this is your moment to shine.

Key Skills/Responsibilities

• Guest Service Superstar: You bring the warm vibes and top-tier service that make guests feel right at home. Whether it’s a quick question or a big request, you’re all about making their stay unforgettable.
• Communication Champ: You know how to get the message across—clearly, confidently, and with a smile. Whether it’s chatting with guests or coordinating with the team, you keep things flowing smoothly.
• Quick-Thinking Problem Solver: When challenges pop up, you’re already on it. You think fast, act smart, and turn potential hiccups into happy endings.
• Multitasking Marvel: Juggling reservations, check-ins, check-outs, and financial details? No problem. You keep it all organized and running like clockwork.

Education & Experience

• High school diploma or equivalent; experience in a hotel or related field preferred.
• Familiarity with hotel management software and Microsoft Office suite.

Benefits

After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:

• Medical, Dental, and Vision Coverage
• Short-Term and Long-Term Disability Income
• Term Life and AD&D Insurance
• Paid Time Off
• Employee Assistance Program
• 401k Retirement Plan

Property Information

St. Joseph is a town packed with legends and the legendary. The Pony Express was headquartered here and visitors can learn about its history in our town's Pony Express National Museum. Famous news anchorman Walter Cronkite was born here. The famous outlaw Jesse James died here. Aunt Jemima was invented here. Their legacies are all here, near our Hampton Inn hotel in St. Joseph, MO, just waiting for everyone to discover. Guests can unwind in one of our spacious St. Joseph, MO hotel rooms and relax with modern conveniences. We offer great value during their stay at Hampton Inn St. Joseph, MO hotel, with unexpected delights such as our indoor swimming pool and beautiful outdoor patio area, ideal for dining.