Guest Experience Agent | Flexible Schedule & Benefits

Atlanta Marriott Northeast/Emory Area; Atlanta (GA); On-site; USD 30,000 - 38,000; Full time

Benefits offered by this job

PayActive

PTO

Healthcare benefits

401(k) with match

Discounts

Job summary

Atlanta Marriott Northeast/Emory Area in Atlanta seeks a Front Desk Agent to deliver warm, professional service during guests' stays. You will handle check-in/check-out, reservations, and guest inquiries with attention to detail, contributing to a seamless guest experience.

This role requires eligibility to work in the U.S., strong English communication, and flexibility to work evenings and weekends. Hotel experience is a plus, and opportunities for advancement exist within the hospitality group.

Qualifications

• Eligible to work in the United States.
• Ability to read, write, and communicate in English.
• Hotel experience is a plus.
• Flexible schedule including evenings, weekends, and holidays if needed.

Responsibilities

• Greet guests with warm, professional service at check-in and check-out.
• Assist guests with reservations and provide local information.
• Coordinate with Front Office for guest requests.
• Report to the Front Office Manager or Supervisor.

Skills

Customer service

Communication

Guest relations

Multitasking

Education

Combination of education and experience

Job description

Atlanta Marriott Northeast/Emory Area in Atlanta seeks a Front Desk Agent to deliver warm, professional service during guests' stays. You will handle check-in/check-out, reservations, and guest inquiries with attention to detail, contributing to a seamless guest experience.

This role requires eligibility to work in the U.S., strong English communication, and flexibility to work evenings and weekends. Hotel experience is a plus, and opportunities for advancement exist within the hospitality group.