Guest Experience Agent — Flexible Hours & Benefits

Merete Hotel Management; Bend (OR); On-site; USD 23,000 - 26,000; Full time

Benefits offered by this job

Competitive Pay

Flexible Scheduling

Career Development / Advancement Opps

Paid Time Off

Health Benefits

Travel Industry Discounts

Job summary

Merete Hotel Management is seeking a Front Desk Agent at Element Bend in Bend, Oregon. You will check guests in, issue room keys, process reservations and balances, and coordinate with other departments to ensure guest satisfaction.

This role emphasizes courteous service, attention to detail, and reliability in a busy hotel environment. We offer a supportive team and opportunities to grow within the organization.

Qualifications

• Customer service experience is required.
• Cash handling experience is preferred.
• Experience with computers and keyboards is required.
• Must pass a criminal background check.

Responsibilities

• Register and assist guests with check-in and check-out.
• Handle reservations and guest requests.
• Maintain security of keys and secure areas.
• Communicate with other departments to fulfill guest needs.
• Attend mandatory meetings.

Skills

Customer service

Cash handling

Computers & keyboards

Background check

Job description

Merete Hotel Management is seeking a Front Desk Agent at Element Bend in Bend, Oregon. You will check guests in, issue room keys, process reservations and balances, and coordinate with other departments to ensure guest satisfaction.

This role emphasizes courteous service, attention to detail, and reliability in a busy hotel environment. We offer a supportive team and opportunities to grow within the organization.