Flexible Front Desk Guest Services Agent

Merete Hotel Management; Medford (OR); On-site; USD 18,000 - 26,000; Full time

Benefits offered by this job

Competitive Pay

Flexible Scheduling

Career Development

Paid Time Off

Health Benefits

Travel Discounts

Job summary

Merete Hotel Management is seeking a Front Desk Agent at SpringHill Suites Medford Airport in Medford, OR. You will register and assist guests, issue keys, handle reservations, and coordinate with departments to ensure guest satisfaction.

The role emphasizes courteous service, accuracy in check-ins/outs, and adherence to safety and hotel procedures. Weekly pay and a welcoming team environment are highlighted.

Qualifications

• Customer service experience required.
• Prior cash handling experience preferred.
• Experience working with computers and operating keyboards.

Responsibilities

• Register guests to the proper accommodations on arrival.
• Make, change, or cancel guest reservations on request.
• Communicate with other departments to fulfill guest needs.
• Answer telephones and maintain security of keys.
• Ensure accurate guest accounts and process payments.

Skills

Customer Service

Cash Handling

Computer Skills

Job description

Merete Hotel Management is seeking a Front Desk Agent at SpringHill Suites Medford Airport in Medford, OR. You will register and assist guests, issue keys, handle reservations, and coordinate with departments to ensure guest satisfaction.

The role emphasizes courteous service, accuracy in check-ins/outs, and adherence to safety and hotel procedures. Weekly pay and a welcoming team environment are highlighted.