Guest Experience Agent - Flexible Hours & Benefits

Merete Hotel Management; Eugene (OR); On-site; USD 31,000 - 37,000; Full time

Benefits offered by this job

Competitive Pay

Flexible Scheduling

Career Development Opportunities

Paid Time Off

Health Benefits

Travel Industry Discounts

Job summary

Merete Hotel Management is seeking a Front Desk Agent for Hyatt Place Eugene. The role includes registering guests, making reservations, and ensuring a high level of customer service.

Successful candidates should have customer service experience, cash handling skills, and proficiency with computers. The position offers competitive pay, flexible scheduling, and career development opportunities in a supportive environment.

Qualifications

• Customer service experience necessary.
• Prior cash handling experience preferred.
• Experience working with computers and operating keyboards.
• Must pass criminal background check.

Responsibilities

• Register guests to the proper accommodations upon arrival.
• Make, change, or cancel guest's reservations at their request.
• Accommodate guest with any problems or requests they have.
• Communicate with other departments to fulfill guest needs.
• Answer telephones.
• Keep work area neat and organized.

Skills

Customer service experience

Cash handling

Computer skills

Job description

Merete Hotel Management is seeking a Front Desk Agent for Hyatt Place Eugene. The role includes registering guests, making reservations, and ensuring a high level of customer service.

Successful candidates should have customer service experience, cash handling skills, and proficiency with computers. The position offers competitive pay, flexible scheduling, and career development opportunities in a supportive environment.