Guest Experience Agent - Check-ins, Reservations & Billing
Peachtree Group Hospitality Management
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Benefits offered by this job
Job summary
Sewanee Inn - Univ South in Sewanee, TN is seeking a Guest Service Agent to warmly welcome guests and manage check-ins/check-outs, while securing payment at arrival. You will verify and adjust guest billing, and assist with reservations and requests to ensure a smooth guest experience.
The role emphasizes high standards of service and brand compliance to help deliver memorable stays in a welcoming setting.
Responsibilities
- Process check-ins/outs and secure payment.
- Verify and adjust guest billing.
- Assist guests with reservations and requests.
Job description
Sewanee Inn - Univ South in Sewanee, TN is seeking a Guest Service Agent to warmly welcome guests and manage check-ins/check-outs, while securing payment at arrival. You will verify and adjust guest billing, and assist with reservations and requests to ensure a smooth guest experience.
The role emphasizes high standards of service and brand compliance to help deliver memorable stays in a welcoming setting.
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