Guest Experience Advocate - Flexible Schedule & Training

Target; La Habra (CA); On-site; USD 25,000 - 32,000; Part time

Job summary

Target is seeking a Guest Advocate to create an easy, inspiring shopping experience and to help guests with a warm, helpful attitude. You will guide guests through features like Order Pick-Up and Drive Up, resolve concerns, and ensure smooth transactions.

You should communicate effectively, work well in a team, and stay composed in a fast-paced store environment, including nights, weekends and holidays. Training covers safety and guest service standards.

Qualifications

• You enjoy interacting and helping others - including guests that shop our store and fellow team members you work with.
• You thrive in a fast-moving, highly active and physically demanding role, where teamwork, flexibility, and creative problem solving are key to success.
• You are open to working a flexible work schedule with varying hours, days or shifts (including nights, weekends, holidays and other peak shopping times).

Responsibilities

• Create an Easy, Inspiring and Friendly guest experience by delivering on the following commitments: greet guests, assist and resolve issues to ensure a smooth shopping experience.
• Help guests find what they need and/or resolve issues to ensure a smooth, easy shopping experience.
• End every guest transaction with a sincere thank you.
• Demonstrate a culture of ethical conduct, safety and compliance.
• Support guest services such as order pick up, drive-up orders, and returns, following company policies.

Job description

Target is seeking a Guest Advocate to create an easy, inspiring shopping experience and to help guests with a warm, helpful attitude. You will guide guests through features like Order Pick-Up and Drive Up, resolve concerns, and ensure smooth transactions.

You should communicate effectively, work well in a team, and stay composed in a fast-paced store environment, including nights, weekends and holidays. Training covers safety and guest service standards.