Guest Experience Advocate - Flexible Hours & Training

Target; Phoenix (AZ); On-site; USD 23,000 - 26,000; Full time

Benefits offered by this job

Benefits

Employee discount

Job summary

Target is seeking a Guest Advocate to welcome guests, answer questions, and help make every visit easy and enjoyable. You will greet customers, assist with locating products, and explain benefits and loyalty programs.

This role supports drive-up and order pickup, handles returns, maintains store cleanliness, and uses handheld scanners and POS terminals. Flexible schedules include nights and weekends; physical duties include lifting up to 10 pounds.

Qualifications

• Excellent communication and positive language when interacting with guests
• Welcoming, helpful attitude toward guests and team members
• Attention to detail and prioritization of tasks
• Ability to educate guests about products and services
• Comfort with using multiple devices and scanners
• Able to work independently and as part of a team
• Remain composed in a fast-paced environment while handling multiple tasks

Responsibilities

• Greet guests and provide a friendly, efficient shopping experience
• Help guests locate items and resolve issues to ensure smooth shopping
• Explain and enroll guests in benefits, loyalty programs and app features
• Scan and bag items accurately and in compliance with safety standards
• Support order pickup and drive-up services
• Maintain a clean and organized work area

Skills

Communication

Customer service

Teamwork

Flexible schedule

Problem solving

Technology literacy

Tools

Handheld scanners

POS terminals

Job description

Target is seeking a Guest Advocate to welcome guests, answer questions, and help make every visit easy and enjoyable. You will greet customers, assist with locating products, and explain benefits and loyalty programs.

This role supports drive-up and order pickup, handles returns, maintains store cleanliness, and uses handheld scanners and POS terminals. Flexible schedules include nights and weekends; physical duties include lifting up to 10 pounds.