Guest Experience Advocate — Flexible Hours

Target; Wilkes-Barre Township (Luzerne County); On-site; USD 18,000 - 26,000; Full time

Benefits offered by this job

Benefits eligibility

ADA accommodations

Job summary

Target is seeking a Guest Advocate to welcome guests, answer questions, and help them find items while delivering a quick, accurate checkout. You will assist with loyalty sign-ups, app features, and promotions to enhance the shopping experience.

The role emphasizes a friendly, proactive service culture, teamwork, and the ability to adapt to busy store environments across varying shifts. Training is provided, with opportunities for growth within Target's guest services.

Qualifications

• Strong communication and welcoming attitude for guests.
• Ability to adapt in a fast-paced, physically active environment.
• Comfort with using handheld scanners and mobile apps.
• Willingness to work flexible shifts, including nights and weekends.
• Focus on accuracy and guest satisfaction.

Responsibilities

• Greet guests and initiate a warm, helpful interaction to create an easy shopping experience.
• Help guests locate items and resolve issues for a smooth checkout process.
• End each guest transaction with a sincere thank you and ensure accuracy.
• Support peers and maintain a clean, safe, and welcoming store area.
• Promote current promos and explain app features, including loyalty programs and signing in.

Skills

Guest interaction

Communication

Flexibility

Problem solving

Teamwork

Multitasking

Customer service

Tools

Handheld scanners

Job description

Target is seeking a Guest Advocate to welcome guests, answer questions, and help them find items while delivering a quick, accurate checkout. You will assist with loyalty sign-ups, app features, and promotions to enhance the shopping experience.

The role emphasizes a friendly, proactive service culture, teamwork, and the ability to adapt to busy store environments across varying shifts. Training is provided, with opportunities for growth within Target's guest services.