Guest Experience Advocate — Flexible Hours

Target; Decatur (IL); On-site; USD 22,000 - 33,000; Full time

Job summary

Target is seeking a Guest Advocate to deliver a welcoming guest experience and assist shoppers with their needs. You will greet guests, resolve issues, explain benefits, and guide them to products and services.

The role emphasizes teamwork, adaptability, and a positive, service-focused attitude in a fast-paced store environment. Responsibilities include helping guests with returns, using the Target App, and maintaining a clean, efficient checkout.

Qualifications

• Must enjoy interacting with and helping guests and team members.
• Ability to work in a fast-paced, physical retail environment.
• Willing to work flexible hours including evenings, weekends, and holidays.

Responsibilities

• Create an easy, inspiring guest experience; greet and assist guests.
• Help guests find products and resolve issues to ensure a smooth shopping experience.
• End every guest transaction with a sincere thank you and upsell benefits when appropriate.
• Stock merchandise and keep the area clean and organized.
• Acquire knowledge of Target App features and loyalty programs to assist guests.

Skills

Guest interaction

Communication

Problem solving

Teamwork

Adaptability

Attention to detail

Customer service

Multitasking

Technology proficiency

Job description

Target is seeking a Guest Advocate to deliver a welcoming guest experience and assist shoppers with their needs. You will greet guests, resolve issues, explain benefits, and guide them to products and services.

The role emphasizes teamwork, adaptability, and a positive, service-focused attitude in a fast-paced store environment. Responsibilities include helping guests with returns, using the Target App, and maintaining a clean, efficient checkout.