Guest Experience Advocate - Flexible Hours

Target; Brentwood (TN); On-site; USD 21,000 - 28,000; Full time

Job summary

Target is hiring a Guest Advocate to create a welcoming guest experience and assist shoppers with a range of services. You will greet guests, resolve issues, explain promotions, and help with the Target App while maintaining a clean, efficient checkout flow.

Flexibility and teamwork are essential as you support store operations across busy periods, nights, weekends, and holidays, delivering friendly service and accurate transactions.

Qualifications

• Customer-facing role requiring strong communication and a welcoming attitude.
• Ability to handle guest concerns with a service-oriented approach.
• Flexible to work nights, weekends and holidays as needed.
• Capable of learning Target app features and promotions.

Responsibilities

• Create an easy, inspiring guest experience by greeting and assisting guests.
• Help guests find items and resolve issues to ensure smooth shopping.
• Explain store promos and help with Target App features.
• Scan and bag items efficiently while maintaining accuracy.
• Maintain a clean and safe work area and support team.

Skills

Customer service

Communication

Teamwork

Attention to detail

Problem solving

Multifrequency devices

Job description

Target is hiring a Guest Advocate to create a welcoming guest experience and assist shoppers with a range of services. You will greet guests, resolve issues, explain promotions, and help with the Target App while maintaining a clean, efficient checkout flow.

Flexibility and teamwork are essential as you support store operations across busy periods, nights, weekends, and holidays, delivering friendly service and accurate transactions.