Guest Experience Advocate - Flexible Hours

Target; Villa Park (IL); On-site; USD 23,000 - 36,000; Full time

Job summary

Target is seeking a Guest Advocate to help create a positive, welcoming shopping experience. You will greet guests, assist with finding products, and resolve issues while promoting Target's services and benefits.

The role emphasizes friendly communication, teamwork, and a flexible schedule that may include nights and weekends. Training will cover app features, loyalty programs, and safety policies to ensure excellent guest service.

Qualifications

• Experience in guest service or retail is helpful.
• Able to greet guests and resolve questions quickly.
• Willing to work a flexible schedule including nights, weekends and holidays.

Responsibilities

• Create an Easy, Inspiring and Friendly guest experience by greeting guests, helping them find items and resolving issues.
• Explain store features, promotions and services to drive adoption and loyalty.
• Scan and bag items efficiently, maintain a clean work area and assist teammates as needed.

Skills

Guest interaction

Communication

Customer service

Teamwork

Tools

POS systems

Handheld scanners

Job description

Target is seeking a Guest Advocate to help create a positive, welcoming shopping experience. You will greet guests, assist with finding products, and resolve issues while promoting Target's services and benefits.

The role emphasizes friendly communication, teamwork, and a flexible schedule that may include nights and weekends. Training will cover app features, loyalty programs, and safety policies to ensure excellent guest service.