Guest Experience Advisor – Auto Service, Full-Time

Eau-Claire-Ford-Lincoln-Quick-Lan; Eau Claire (WI); On-site; USD 23,000 - 25,000; Full time

Job summary

Eau Claire Ford Lincoln is seeking a Customer Service Advisor to greet guests, share vehicle updates, and guide customers from first contact to service completion. The role emphasizes a friendly, team-focused environment and strong people skills.

The position is full-time, with a consistent Monday–Friday 8am–5pm schedule and a rotating third Saturday shift. $16.50–$18.50 hourly pay plus monthly bonuses is offered.

Qualifications

• High school diploma or equivalent.
• Valid driver’s license.
• Strong communication and customer service skills.
• Able to stay professional and positive in a fast-paced environment.
• Ability to remain courteous and professional while handling difficult or challenging situations.
• Automotive experience is a plus, a great attitude is a must!

Responsibilities

• Greet guests in a timely, friendly manner.
• Communicate vehicle updates and repair recommendations to guests.
• Keep guests informed and answer questions.
• Deliver an excellent guest experience from start to finish.

Skills

Strong communication

Customer service

Teamwork

Positive attitude

People skills

Education

High school diploma or equivalent

Job description

Eau Claire Ford Lincoln is seeking a Customer Service Advisor to greet guests, share vehicle updates, and guide customers from first contact to service completion. The role emphasizes a friendly, team-focused environment and strong people skills.

The position is full-time, with a consistent Monday–Friday 8am–5pm schedule and a rotating third Saturday shift. $16.50–$18.50 hourly pay plus monthly bonuses is offered.