Guest Experience Activities Coordinator

Grand Pacific Resorts, Inc.; Carlsbad (CA); On-site; USD 22,000 - 33,000; Full time

Job summary

Grand Pacific Resorts, Inc. in Carlsbad, CA is seeking an Activities Associate to deliver fun and engaging programming for guests and owners. You will coordinate crafts, lead activities, and work with a team with minimal supervision to ensure memorable experiences.

The role requires a high level of customer service, flexibility to work weekends/holidays, and ability to lift supplies. A food handler’s card and a valid driver's license are required; fluency in Spanish preferred.

Qualifications

• Detail oriented, thorough, and professional with exemplary customer service.
• 1+ years of related experience, preferably in hospitality.
• Food handler's card is required.
• Must be 21+ years old as this role involves alcohol handling.
• Must have a valid Driver's license.
• High school diploma or equivalent.
• Strong customer service and communication skills.
• Experience in hospitality or timeshare is preferred.
• Ability to work well in a diverse team environment.

Responsibilities

• Coordinate and orchestrate a variety of crafts and activities for guests and owners.
• Lead activities and ensure maximum guest and owner engagement.
• Secure and maintain inventory of supplies, arts and crafts.
• Work with children and adults on crafts and events.
• Provide exceptional customer service and engage guests throughout activities.
• Adhere to safety procedures, attendance, and company policies.

Skills

Customer service

Communication skills

Organizational skills

Teamwork

Attention to detail

Education

High school diploma or equivalent

Food handler's card

Valid Driver's license

Job description

Grand Pacific Resorts, Inc. in Carlsbad, CA is seeking an Activities Associate to deliver fun and engaging programming for guests and owners. You will coordinate crafts, lead activities, and work with a team with minimal supervision to ensure memorable experiences.

The role requires a high level of customer service, flexibility to work weekends/holidays, and ability to lift supplies. A food handler’s card and a valid driver's license are required; fluency in Spanish preferred.