Activities Associate- PT- CBI

Grand Pacific Resorts; Carlsbad (CA); On-site; USD 25,000 - 26,000; Part time

Job summary

Grand Pacific Resorts in Carlsbad, CA is seeking an Activities Associate (Part Time) to deliver engaging guest and owner activities at the resort, under supervision. The role involves leading crafts and events, coordinating supplies, and ensuring a fun, high-quality experience.

You will work with guests of all ages, maintain safety procedures, and collaborate with the Activities team. A food handler card, 21+ age, and strong communication skills are required, with Spanish language skills

Qualifications

• The ideal candidate must be a detail oriented, thorough, and professional individual who consistently provides exemplary customer service to guests, owners, management and associates.
• Food handler's card is required.
• Must be 21+ years old as this role requires alcohol handling.
• Must have a valid Driver's license.
• Fluency in both written and verbal Spanish is preferred.

Responsibilities

• All associates are obligated to support and uphold the values, expectations, policies, and procedures of Grand Pacific Resorts as outlined in the Employee Handbook.
• Coordinate and orchestrate a variety of fun crafts and activities for our guests and owners.
• Lead activities and ensure maximum guest and owner engagement.
• Secure and maintain inventory of supplies, arts and crafts.
• Work with both children and adults on crafts and activities like bingo, craft projects and events.
• Engage guests and owners in conversation during activities.
• Meet and exceed guest and owner expectations by providing exceptional customer service.
• Stay informed with emergency procedures, current projects, security issues, and location of emergency equipment.
• Responsible for conducting all responsibilities in a professional and ethical manner.
• Responsible for maintaining a consistent, regular attendance record.
• Adhere to performance standards, company policies and procedures, as they relate to the department.

Skills

Customer service

Communication

Organizational skills

Education

High school diploma or equivalent

Job description

Job Details:

Job Location: Carlsbad Inn Beach Resort - CA, Position Type: Part Time, Salary Range: $18.00 - $19.55 Hourly, Job Shift: 1st Shift, Position Summary/ Objective:

Under the direction of the Activities Supervisor and/or Manager, the Activities Associate will be responsible for providing guests and owners with fun and engaging activities to enhance their resort experience. Associate will work independently or in a team under little to no supervision. This position relies on good judgment to perform the functions of the job.

Primary Essential Functions:

• All associates are obligated to support and uphold the values, expectations, policies, and procedures of Grand Pacific Resorts as outlined in the Employee Handbook.
• Coordinate and orchestrate a variety of fun crafts and activities for our guests and owners.
• Lead activities and ensure maximum guest and owner engagement.
• Secure and maintain inventory of supplies, arts and crafts.
• Work with both children and adults on crafts and activities like bingo, craft projects and events.
• Engage guests and owners in conversation during activities.
• Meet and exceed guest and owner expectations by providing exceptional customer service.
• Stay informed with emergency procedures, current projects, security issues, and location of emergency equipment.
• Responsible for conducting all responsibilities in a professional and ethical manner.
• Responsible for maintaining a consistent, regular attendance record.
• Adhere to performance standards, company policies and procedures, as they relate to the department.

Qualifications: Education, Skills & Experience:

The ideal candidate must be a detail oriented, thorough, and professional individual who consistently provides exemplary customer service to guests, owners, management and associates.

• 1+ years of related experience, preferably within the hospitality industry.
• Food handler's card is required.
• Must be 21+ years old as this role requires alcohol handling.
• Must have a valid Driver's license.
• High school diploma or equivalent.
• Strong customer service skills.
• Excellent communication and organizational skills.
• Experience in the hospitality industry (time share preferred).
• Ability to work well in a diverse team environment.

Additional Eligibility Qualifications Required:

• Must be available to work various shifts including weekends and holidays.
• Must be able to successfully pass applicable auditions or skill testing, background check, physical examination and drug screening test.
• Fluency in both written and verbal Spanish is preferred.

Physical, Environmental & Other Requirements:

• Must be able to stand and/or walk for up to 8 hours.
• Must also be able to sit, stoop, kneel, crouch and crawl.
• Must frequently lift and/or move up to 10 pounds and occasionally required to lift and/or move up to 25 pounds.
• Clear vision (close, distant and depth perception) is needed for navigating office and all other buildings within the resort.

EEO Statement:

Grand Pacific Resorts provides equal employment opportunities (EEO) to all associates and applicants for all terms and conditions of employment, in every location in which the company has facilities, regardless of any basis protected by applicable federal, state or local law.

Other Duties:

• Please note that this job description does not list all the duties of the job. You may be instructed by upper management to perform other tasks or functions.
• You will be evaluated in part based upon your performance of the tasks listed in this job description and your ability to commit to the Standards of Excellence.
• Management has the right to revise this job description at any time.
• The job description is not a contract for employment.