Guest-Driven Sales Coordinator - Flexible Hours

Auro Hotels Management; Greenville (SC); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Health insurance

401 K

Paid Time Off

Hotel Discounts

Job summary

AC Hotel Greenville, the Residence Inn/Springhill Suites Greenville and the Courtyard downtown Greenville are seeking an Area Sales Coordinator to join our team. The role involves maintaining information on hotel facilities, answering sales lines with appropriate verbiage, and promoting exceptional guest experiences.

You will coordinate with sales and management, handle reservations and reports, and ensure accurate rate quotations while upholding policies.

Qualifications

• Must be able to read, write and understand English.

Responsibilities

• Maintain information on hotel facilities to promote to guests and callers.
• Answer Sales phone lines with clear and pleasant tone using correct hotel sales verbiage.
• Take ownership of each call and anticipate caller needs to create a great Guest Experience.
• Provide accurate information regarding availability, rates, facilities, and services.
• Operate computer system reservations and print reports.
• Adhere to reservation policies including room blocks and rate quotations.
• Communicate effectively with hotel departments and sales team.
• Assist Sales Department as needed.
• Complete required training and maintain a professional appearance.
• Ability to work flexible hours including evenings, weekends and holidays.

Job description

AC Hotel Greenville, the Residence Inn/Springhill Suites Greenville and the Courtyard downtown Greenville are seeking an Area Sales Coordinator to join our team. The role involves maintaining information on hotel facilities, answering sales lines with appropriate verbiage, and promoting exceptional guest experiences.

You will coordinate with sales and management, handle reservations and reports, and ensure accurate rate quotations while upholding policies.