Guest-Driven Retail Associate — On-Mountain & Downtown

Brundage Mountain Resort Llc

McCall (ID)

On-site

USD 17,000 - 21,000

Full time

14 days+
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Job summary

Brundage Mountain Resort in McCall, Idaho, is seeking outgoing retail associates who enjoy connecting with guests and sharing resort offerings. The role includes two locations: downtown McCall and the on-mountain Mountain Adventure Center, with cross-training in guest services and rental tasks.

You will welcome guests, provide enthusiastic service, advise on merchandise, answer questions, and guide guests through the sales process.

Qualifications

  • Customer-focused candidates with a friendly demeanor.
  • Experience with point-of-sale systems is preferred.
  • Cash handling and basic retail service experience a plus.

Responsibilities

  • Welcome guests with a friendly, approachable attitude and offer assistance.
  • Provide enthusiastic customer service in person and over the phone.
  • Advise customers by sharing detailed information about retail merchandise and resort offerings.
  • Answer questions, build rapport, and guide guests through the sales process.
  • Promote products that align with each customer’s needs and interests.
  • Maintain a clean, organized, and visually appealing retail space.
  • Stock shelves, counters, and displays with merchandise.
  • Accurately process sales transactions using POS systems and handle cash.
  • End-of-day reconciliation and cash handling duties.

Skills

Outgoing personality
Strong communication
POS systems experience
Cash handling
Retail customer service

Tools

POS systems

Job description

Brundage Mountain Resort in McCall, Idaho, is seeking outgoing retail associates who enjoy connecting with guests and sharing resort offerings. The role includes two locations: downtown McCall and the on-mountain Mountain Adventure Center, with cross-training in guest services and rental tasks.

You will welcome guests, provide enthusiastic service, advise on merchandise, answer questions, and guide guests through the sales process.

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