Retail Team Lead — Mountain Resort Guest Experience

Brundage; Northern (KY); Hybrid; USD 42,000 - 62,000; Full time

Job summary

Brundage Mountain Resort is seeking a Retail Supervisor to oversee the on-site retail location in McCall, ID. You will lead a small team, hire, train, and coach staff, and ensure merchandise is well displayed and stocked to deliver a welcoming guest experience.

You will monitor inventory, assist with receiving, process orders, and collaborate with resort departments on events. Weekend/holiday availability and weather adaptability are required.

Qualifications

• High school diploma or equivalent required.
• Retail supervisory or leadership exp. preferred.
• Strong customer service, communication, and leadership skills.
• Experience with point-of-sale systems and basic inventory management.
• Basic computer skills including Outlook, Word, Excel.

Responsibilities

• Supervise daily operations of one retail location.
• Hire, train, coach, schedule, and support retail team members.
• Foster a positive, guest-focused environment with excellent customer service.
• Monitor inventory levels and assist with receiving, stocking, and replenishing merchandise.
• Place merchandise orders as directed and communicate inventory needs to Retail Manager.

Skills

Customer service

Leadership

Scheduling

Inventory management

Merchandising

Point-of-sale systems

Microsoft Outlook

Excel

Communication

Education

High school diploma or equivalent

Tools

Point-of-sale systems

Microsoft Outlook

Microsoft Word

Microsoft Excel

Job description

Brundage Mountain Resort is seeking a Retail Supervisor to oversee the on-site retail location in McCall, ID. You will lead a small team, hire, train, and coach staff, and ensure merchandise is well displayed and stocked to deliver a welcoming guest experience.

You will monitor inventory, assist with receiving, process orders, and collaborate with resort departments on events. Weekend/holiday availability and weather adaptability are required.