Retail Sales Associate

Brundage Mountain Resort Llc; McCall (ID); On-site; USD 17,000 - 21,000; Full time

Job summary

Brundage Mountain Resort in McCall, Idaho, is seeking outgoing retail associates who enjoy connecting with guests and sharing resort offerings. The role includes two locations: downtown McCall and the on-mountain Mountain Adventure Center, with cross-training in guest services and rental tasks.

You will welcome guests, provide enthusiastic service, advise on merchandise, answer questions, and guide guests through the sales process.

Qualifications

• Customer-focused candidates with a friendly demeanor.
• Experience with point-of-sale systems is preferred.
• Cash handling and basic retail service experience a plus.

Responsibilities

• Welcome guests with a friendly, approachable attitude and offer assistance.
• Provide enthusiastic customer service in person and over the phone.
• Advise customers by sharing detailed information about retail merchandise and resort offerings.
• Answer questions, build rapport, and guide guests through the sales process.
• Promote products that align with each customer’s needs and interests.
• Maintain a clean, organized, and visually appealing retail space.
• Stock shelves, counters, and displays with merchandise.
• Accurately process sales transactions using POS systems and handle cash.
• End-of-day reconciliation and cash handling duties.

Skills

Outgoing personality

Strong communication

POS systems experience

Cash handling

Retail customer service

Tools

POS systems

Job description

Job Summary:Brundage Mountain Resort is seeking outgoing, self-motivated individuals who enjoy connecting with people and creating memorable guest experiences. This position can work in two locations: downtown McCall retail location, on the on-mountain retail shop in the Mountain Adventure Center. Cross- training will include learning guest services and rental department tasks.Essential Duties and Responsibilities:Welcome guests with a friendly, approachable attitude and offer assistanceProvide enthusiastic and professional customer service in person and over the phoneAdvise customers by sharing detailed information about retail merchandise and resort offeringsAnswer questions thoroughly, build rapport, and guide guests confidently through the sales processPromote products that align with each customer’s needs and interestsMaintain a clean, organized, and visually appealing retail spaceStock shelves, counters, and displays with merchandiseAccurately process sales transactions using point-of-sale systemsHandle cash responsibly, including end-of-day reconciliationJob Qualifications:Outgoing, friendly personality with a natural ability to engage with guestsStrong listening and communication skillsAbility to work independently and stay productive in a fast-paced, high-energy environmentExperience with point-of-sale systems preferredPrevious customer service, retail, or cash-handling experience a plusFlexible availability, including weekends and holidaysAbility to lift 30 lbs or more