Guest Delight Server | Fast-Paced Dining Expert

Applebee's Neighborhood Grill + Bar; Roseville (MI); On-site; USD 24,000 - 36,000; Full time

Job summary

Applebee's Neighborhood Grill + Bar in Roseville is seeking a server who will delight guests by exceeding expectations, serving food and beverages with courtesy and timeliness while following Applebee’s service steps and promise.

As a server you will greet guests, explain menu options, take orders, deliver meals using the TEAM system, keep areas clean, and ensure accurate payments. Candidates should be customer-focused, energetic, and adaptable to evenings and weekends.

Qualifications

• Excellent customer service skills and the ability to exceed guests’ expectations.
• Ability to work efficiently in a fast-paced environment.
• Good attitude toward teamwork.
• Strong work ethic with initiative.
• Confident, outgoing demeanor.
• Flexibility to work a variable schedule, including evenings and weekends.
• Ability to be mobile for a minimum of 4 hours, bend, stoop and lift up to 20 pounds.

Responsibilities

• Greets guests and interacts with every guest to create a friendly upbeat work environment
• Familiarize guests with the menu and make appropriate suggestions when requested
• Take guests orders and input them correctly in the POS using the write, repeat and review rule
• Serve food and beverages using the Applebee’s TEAM delivery system
• Pre bus table and sweep the surrounding area to keep it clean and comfortable
• Collect payment from customers in a timely manner using the QR code or POS
• Completes daily cleaning work tasks and maintains a clean and safe working environment
• Anticipate guests' needs in order to facilitate an enjoyable dining experience

Skills

Customer service

Teamwork

Flexibility

Communication

Job description

Applebee's Neighborhood Grill + Bar in Roseville is seeking a server who will delight guests by exceeding expectations, serving food and beverages with courtesy and timeliness while following Applebee’s service steps and promise.

As a server you will greet guests, explain menu options, take orders, deliver meals using the TEAM system, keep areas clean, and ensure accurate payments. Candidates should be customer-focused, energetic, and adaptable to evenings and weekends.