Guest Concierge & Welcoming Host

Puttery; Pittsburgh (Allegheny County); On-site; USD 21,000 - 26,000; Full time

Job summary

Puttery in Pittsburgh seeks a Front Desk Host/Concierge to welcome guests, share dining and entertainment options, and set the tone for an engaging visit.

You will handle reservations, assist guests throughout their visit, and collaborate with all departments to uphold Puttery's famed hospitality.

Evening, weekend, and holiday shifts are required; valid communication and a friendly, proactive approach are essential.

Qualifications

• Minimum one year of concierge or hospitality experience.
• Experience with reservation software and POS systems.
• Excellent verbal and written communication skills.

Responsibilities

• Greet guests and provide information about venue offerings.
• Manage reservations, waitlists, and inquiries.
• Promote food, beverage, and entertainment options.
• Coordinate with staff to ensure smooth guest flow.
• Maintain organization within the reservation system.
• Communicate clearly with guests and teammates.
• Support other team members as needed by management.

Skills

Guest service

Hospitality

Organization

Reservations system

Bilingual

Communication skills

Teamwork

Multitasking

Education

High school diploma or equivalent

Tools

POS systems

Job description

Puttery in Pittsburgh seeks a Front Desk Host/Concierge to welcome guests, share dining and entertainment options, and set the tone for an engaging visit.

You will handle reservations, assist guests throughout their visit, and collaborate with all departments to uphold Puttery's famed hospitality.

Evening, weekend, and holiday shifts are required; valid communication and a friendly, proactive approach are essential.