Guest Concierge & Wayfinding Liaison (Part-Time)

Banner Health; Ohio; Sur place; USD 19 000 - 30 000; Temps partiel

Résumé du poste

Banner Wyoming Medical Center in Casper, WY is seeking a Part-Time Guest Service Liaison to greet patients and visitors, assist with wayfinding, and provide friendly, professional information about services and local amenities. Responsibilities include answering phones, coordinating with departments, arranging transportation, giving tours, and maintaining a welcoming, clean environment.

A high school diploma and strong communication skills are required; experience in patient-facing roles is a

Qualifications

• High school diploma or GED required.
• Excellent oral communication and a calm, friendly demeanor.
• Ability to assist patients and guests with information and directions.

Responsabilités

• Meets, greets and assists patients and guests; provides general information.
• Responds to special requests and helps arrange transportation or services.
• Gathers and communicates information about the facility and local area.
• Coordinates needs with other departments to resolve requests.
• Acts as liaison between visitors and staff; provides visitor support services.
• Answers phones, transfers calls, and relays messages as needed.
• Provides tours and guidance within the facility.

Connaissances

Face-to-face communication

Customer service

Listening skills

Formation

High School Diploma or GED

Description du poste

Banner Wyoming Medical Center in Casper, WY is seeking a Part-Time Guest Service Liaison to greet patients and visitors, assist with wayfinding, and provide friendly, professional information about services and local amenities. Responsibilities include answering phones, coordinating with departments, arranging transportation, giving tours, and maintaining a welcoming, clean environment.

A high school diploma and strong communication skills are required; experience in patient-facing roles is a