Guest Concierge & Bell Services

Bartell Hotels, A Calp; San Diego (CA); On-site; USD 25,000 - 28,000; Full time

Job summary

Bartell Hotels is hiring a Bellperson (FT) for The Dana on Mission Bay in San Diego, CA. The role pays $19.00 hourly and includes guest greeting, luggage handling, and promoting hotel services.

The position requires assisting guests, transporting guests in hotel vehicles, and ensuring lobby upkeep. The job emphasizes hospitality, safety, and quality guest experiences at a premier property.

Responsibilities

• Welcomes and escorts guests upon arrival; exhibits courteous manners in accordance with Bartell Hotels standards.
• Assists guests with baggage to/from the Front Office and/or Guest Rooms
• Increases guest-utilization of hotel facilities by promoting hotel restaurants and other services and facilities to guests
• Maintains working knowledge of hotel, in-house facilities, and local information to respond to guest questions in these areas as required
• Stores and receives guest baggage when requested; issues completed claim checks to guests when storing baggage
• Contacts local ground transportation, assisting guests as needed into vehicle
• Delivers phone messages, mail or packages, candy, telegrams, flowers, etc., to guestrooms
• Collects and returns outgoing guest laundry and dry cleaning
• Pages guest in lobby or other areas of the hotel as needed
• Maintains the upkeep and appearance of the hotel lobby, entrance, and baggage storage areas, to include light cleaning
• Contributes to the overall security of the hotel by reporting any unusual occurrences to security
• Reports entrance of unauthorized, undesirable, or suspicious people to security
• Turns lost articles to "Lost and Found"
• Transport hotel guests to Airport and/or local attractions in company vehicle
• Drive company vehicle to the corporate office for inter-office mail delivery/pick-up
• Other duties may be assigned as needed

Job description

Bartell Hotels is hiring a Bellperson (FT) for The Dana on Mission Bay in San Diego, CA. The role pays $19.00 hourly and includes guest greeting, luggage handling, and promoting hotel services.

The position requires assisting guests, transporting guests in hotel vehicles, and ensuring lobby upkeep. The job emphasizes hospitality, safety, and quality guest experiences at a premier property.