Guest Concierge & Bell Attendant

Colonial Group; Miami Beach (FL); On-site; USD 17,000 - 28,000; Full time

Benefits offered by this job

Health Benefits

401K

Bonus opportunities

Paid time off

Paid training

Tuition assistance

Job summary

Colonial Group is seeking a Bell Attendant in a hotel setting to assist guests with luggage, coordinate arrivals and departures, and support front desk operations. You will greet guests, offer directions, arrange transportation, and maintain a warm, professional demeanor to ensure an exceptional guest experience.

The role requires excellent customer service skills, attention to detail, and the ability to work with a team, including coordination with valet services and other hotel staff, in a

Qualifications

• High school diploma or GED is required.
• Experience in parking, hospitality, or a similar customer service field is beneficial.
• A valid driver’s license and reliable transportation are required.
• Candidates must pass and maintain a clean background check.
• No special certifications are necessary for this position.

Responsibilities

• Assist guests with luggage handling and provide support during check-in/check-out to ensure a welcome experience.
• Greet guests, explain hotel amenities, and help arrange transportation.
• Respond to guest requests with a professional, welcoming presence and provide Attendant recommendations.

Skills

Customer service

Communication

Professional demeanor

Education

High school diploma or GED

Job description

Colonial Group is seeking a Bell Attendant in a hotel setting to assist guests with luggage, coordinate arrivals and departures, and support front desk operations. You will greet guests, offer directions, arrange transportation, and maintain a warm, professional demeanor to ensure an exceptional guest experience.

The role requires excellent customer service skills, attention to detail, and the ability to work with a team, including coordination with valet services and other hotel staff, in a