Guest-Centric Table Service Pro

Universal Store; Terre Haute (IN); Presencial; USD 17 000 - 25 000; Tempo integral

Resumo da oferta

IHOP in Terre Haute, IN is seeking a friendly server to greet guests, take orders, serve meals, and handle remittance at the table. You will work with a team to provide prompt, courteous service and a positive dining experience.

Responsibilities include following Service Guidelines, handling guest feedback professionally, maintaining cleanliness, and upholding IHOP appearance standards. Training is provided, prior restaurant experience is helpful but not required.

Qualificações

• Ability to read and comprehend instructions, correspondence, and memos.
• Ability to write simple correspondence.
• Ability to read and speak English well enough to understand guest checks, read instructions, and communicate with guests.
• IHOP training course work as assigned.

Responsabilidades

• Develop and maintain professional functional working relationships with IHOP employees and guests.
• Execute the “Service Guidelines” per the IHOP SOP to ensure a high – quality guest experience.
• Handle guest complaints in a professional, courteous and timely manner, thank guests, and invite them to return.
• Memorize and apply IHOP terminology, abbreviations, methodologies, and plating and menu knowledge.
• Comply with SOP methods in regard to guest checks and server banking procedures.
• Stock and rotate all needed supplies in the service areas and dining room as assigned per shift.
• Comply with all local and SOP health, sanitation, and safety guidelines.
• Clear, clean, and reset tables and clean chairs, booths, and floors after guests leave.
• Perform all cleaning duties according to posted cleaning charts.
• Comply with IHOP uniform and appearance standards per SOP guidelines.
• Perform other assignments or tasks as assigned by the General Manager, Assistant manager, or acting supervisor.
• Comply with IHOP N Go program as assigned.

Descrição da oferta de emprego

IHOP in Terre Haute, IN is seeking a friendly server to greet guests, take orders, serve meals, and handle remittance at the table. You will work with a team to provide prompt, courteous service and a positive dining experience.

Responsibilities include following Service Guidelines, handling guest feedback professionally, maintaining cleanliness, and upholding IHOP appearance standards. Training is provided, prior restaurant experience is helpful but not required.