Dynamic Guest Experience Server

Universal Store; Lawrence Township (IN); Sur place; USD 15 000 - 21 000; Plein temps

Résumé du poste

IHOP in Indiana is seeking a friendly, efficient server to greet guests, seat them, take orders, and deliver meals with courtesy. You will manage guest remittance as required and maintain clean, welcoming dining areas.

You will follow IHOP Service Guidelines to ensure a high-quality guest experience, handle complaints professionally, and collaborate with team members to keep service smooth from opening to closing shifts.

Qualifications

• Customer service experience or training preferred.
• Ability to read, write and understand English.
• Ability to perform basic math for guest checks.
• Good problem-solving and interpersonal skills.

Responsabilités

• Provide prompt, courteous service to guests from greeting to seating and serving.
• Follow SOP service guidelines to ensure quality guest experience.
• Handle guest complaints professionally and invite them to return.
• Maintain knowledge of IHOP terminology and menu.
• Assist with clearing and resetting tables; restock supplies per shift.
• Adhere to health, sanitation, and safety guidelines.
• Process guest checks and remittance as needed.
• Support fellow team members as directed by management.

Description du poste

IHOP in Indiana is seeking a friendly, efficient server to greet guests, seat them, take orders, and deliver meals with courtesy. You will manage guest remittance as required and maintain clean, welcoming dining areas.

You will follow IHOP Service Guidelines to ensure a high-quality guest experience, handle complaints professionally, and collaborate with team members to keep service smooth from opening to closing shifts.