Guest-Centric Server - Warm Team, Growth, Perks

Convive Brands; Greenwich (CT); On-site; USD 11,000 - 16,000; Part time

Benefits offered by this job

Health insurance

Paid Time Off

401k with match

Pre-tax commuter benefits

Employee discounts

Job summary

Convive Brands, a portfolio company behind Le Pain Quotidien, is seeking team members to deliver friendly, attentive service and maintain knowledge of menu items across pastry, bread, and beverages. You will handle orders via Toast POS, support opening/closing duties, and uphold cleanliness and cash handling policies.

The role emphasizes guest empathy, adaptability across dining and retail spaces, and a collaborative team environment within a brand that values warmth and community.

Qualifications

• 3 to 6 months of related restaurant experience or training.
• Experience with POS systems, especially Toast, a plus.
• Flexibility in schedule is highly preferred but not required.
• Ability to speak, read, and understand the primary language(s) of the work location.

Responsibilities

• Provide friendly and attentive service to all guests throughout the entirety of the visit.
• Receive food and beverage orders, enter order correctly into the POS, and follow up with the kitchen as necessary.
• Anticipate guest needs and note any preferences provided by the guest.
• Maintain full knowledge of pastry, bread, kitchen, beverage, and retail items.
• Prepare drinks for the dining room, as needed.
• Handle any guest situations with genuine empathy and elevate to a manager as necessary.
• Complete all opening, mid, and closing procedures; complete daily checklist and side work assignments.
• Organize money and receipts throughout the shift in adherence with the Le Pain Quotidien cash handling policy.
• Keep all areas of the restaurant clean and organized by following cleaning checklists.
• Assist with setting up patio furniture and maintenance of outside fixtures and seating area, if applicable for the location

Skills

Customer service

POS experience

Team player

Cross-training

Tools

Toast POS

Job description

Convive Brands, a portfolio company behind Le Pain Quotidien, is seeking team members to deliver friendly, attentive service and maintain knowledge of menu items across pastry, bread, and beverages. You will handle orders via Toast POS, support opening/closing duties, and uphold cleanliness and cash handling policies.

The role emphasizes guest empathy, adaptability across dining and retail spaces, and a collaborative team environment within a brand that values warmth and community.