Guest-Focused Pastry & Retail Associate

LPQ USA LLC; Maryland; On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Health coverage

Paid time off

401k match

Pre-tax commuter benefits

Employee discounts

Job summary

Le Pain Quotidien at Convive Brands seeks team members who take pride in hospitality and community. You’ll join a warm, guest-focused team where every shift builds skills and career growth within a portfolio of brands.

You’ll provide attentive service, prepare drinks, handle to-go orders, and keep pastry displays appealing. Toast experience is a plus. Pay is $18.00–$20.00 per hour plus tips, with benefits and room to grow.

Qualifications

• 1 to 3 months of related restaurant experience or training.
• Experience with POS systems, Toast preferred.
• Flexible schedule is highly preferred but not required.
• Ability to cross-train in all dining room and retail areas.
• Ability to speak, read, and understand the primary language of the work location.

Responsibilities

• Provide friendly and attentive service to guests throughout the entirety of the visit.
• Anticipate guest needs and note any preferences provided by the guest.
• Prepare all drinks for retail and dining room, including batches for the retail counter.
• Properly bag, box, and arrange to-go food and pastry.
• Perform sales transactions in accordance with Le Pain Quotidien cash handling policy.
• Maintain and consolidate pastry display throughout the day.
• Maintain full knowledge of pastry, bread, kitchen, beverage, and retail items.
• Handle any guest situations with genuine empathy and elevate to a manager as necessary.
• Complete all opening, mid, and closing procedures; complete daily checklist and side work assignments.
• Keep all areas of the restaurant clean and organized by following cleaning checklists
• Responsible for answering the phone with proper etiquette; takes orders over the phone

Skills

Customer service

Communication

Flexible schedule

Teamwork

Multi-tasking

Tools

Toast POS

Job description

Le Pain Quotidien at Convive Brands seeks team members who take pride in hospitality and community. You’ll join a warm, guest-focused team where every shift builds skills and career growth within a portfolio of brands.

You’ll provide attentive service, prepare drinks, handle to-go orders, and keep pastry displays appealing. Toast experience is a plus. Pay is $18.00–$20.00 per hour plus tips, with benefits and room to grow.