Guest-Centric Server — Elevate Dining Experience

Caesars Entertainment; South Lake Tahoe (CA); On-site; USD 25,000 - 39,000; Full time

Job summary

Harrah’s and Caesars Republic Lake Tahoe is seeking a friendly restaurant server to deliver prompt, courteous service to guests in a busy resort setting. You will take orders, serve food and beverages, and ensure accuracy on dining checks while upholding Caesars Entertainment standards.

This role requires at least a high school diploma and 21+ age, with prior waitperson experience preferred. You will work as part of a team, handle payments, upsell menu items, and maintain guest satisfaction in a

Qualifications

• High school diploma or equivalent preferred.
• 2 years of waitperson experience preferred.
• Literate and fluent in English.
• Above-average communication and guest service skills.
• Must be at least 21 years of age.
• Ability to uphold the highest level of integrity in all situations and follow policies.
• Acts as a role model to other team members and represents Caesars Entertainment positively.

Responsibilities

• Serve customers at assigned station quickly, courteously and efficiently to ensure department guarantee is satisfied.
• Assist customers in ordering from the menu and records ordered items on check according to established procedures.
• Obtain food and beverage from prescribed locations and serve customers according to established procedures.
• Observe guests to fulfill and additional requests and to note when meal is finished.
• Process checks through the POS system and present check to guest for payment on conclusion of dining experience.
• Assist, as necessary, in cleaning and re-setting tables, escorting guests from waiting area to table in his/her assigned section.
• Assist bus persons in a cooperative manner to ensure efficient service to guests.
• Completes assigned side work as directed.
• Familiarizes self with all items on both printed and daily menus.
• Uses good salesmanship for suggestive selling of menu items, beverages, desserts, etc.
• Processes all open checks and ensures they are properly tendered and/or accounted for at end of shift.
• Familiarizes self and adheres to the principles of guest service skills, and uses them in all interactions.
• Delivers alcoholic beverages promptly from assigned bar to table.

Skills

Customer service

Communication

English fluency

Education

High school diploma

Job description

Harrah’s and Caesars Republic Lake Tahoe is seeking a friendly restaurant server to deliver prompt, courteous service to guests in a busy resort setting. You will take orders, serve food and beverages, and ensure accuracy on dining checks while upholding Caesars Entertainment standards.

This role requires at least a high school diploma and 21+ age, with prior waitperson experience preferred. You will work as part of a team, handle payments, upsell menu items, and maintain guest satisfaction in a