VIP Guest Concierge & Seating Coordinator

Caesars Entertainment; South Lake Tahoe (CA); On-site; USD 36,000 - 48,000; Full time

Job summary

Caesars Entertainment's Harrah's and Caesars Republic Lake Tahoe are seeking a professional host to welcome guests, describe offerings, and manage seating with poise for peak service hours.

The role requires English fluency, strong communication, and a commitment to guest satisfaction in a regulated hospitality environment. Prior hosting or reservation-system experience is preferred; High School graduate is encouraged.

Qualifications

• Literacy and fluency in English.
• Above average communication and interactive skills.
• Legible handwriting.
• Excellent computer skills.
• Excellent guest service skills.
• Ability to uphold and demonstrate the highest level of integrity in all situations.
• Acts as a role model to other Team Members and adheres to policies.

Responsibilities

• Greets restaurant guests in a friendly and courteous manner.
• Describe and answer questions about the dinner menu, cocktail list, and hours of operation.
• Arrange for prompt seating of guests in order of arrival or seating availability.
• Quote accurate waiting times and seat guests when tables are available.
• Identify casino comps, hotel and VIP guests for seating; inform Manager of VIP guests.
• Maintain cleanliness of menus and assist guests with directions within the hotel/casino.
• Maintain supplies needed for duties and prepare reports.
• Respond to telephone calls and coordinate with servers regarding guests’ preferences or needs.

Skills

English fluency

Communication

Handwriting

Computer skills

Guest service

Integrity

Education

High School graduate preferred

Previous host/reservation systems experience preferred

Job description

Caesars Entertainment's Harrah's and Caesars Republic Lake Tahoe are seeking a professional host to welcome guests, describe offerings, and manage seating with poise for peak service hours.

The role requires English fluency, strong communication, and a commitment to guest satisfaction in a regulated hospitality environment. Prior hosting or reservation-system experience is preferred; High School graduate is encouraged.