Retail Sales Associate — Friendly, Goal-Driven Service

Macy's; Fountain Hills (AZ); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Merchandise discounts

Incentives based on performance

Annual merit review

Employee assistance program

Job summary

Macy's is seeking a Retail Selling Colleague to blend friendly hospitality with effective selling on the sales floor or in fitting rooms. You will understand customer needs, offer personalized recommendations, drive sales, and help keep the store welcoming and organized while supporting loyalty programs.

This role goes beyond a cashier; you will be part of a team with a strong emphasis on customer experience and meeting daily goals, including weekend availability and flexible shifts.

Qualifications

• Flexible availability including days, evenings, weekends and holidays.
• Able to read and understand employment policies and safety rules in English.
• Strong communication with customers, co-workers and supervisors.
• Able to meet daily sales goals and work well in a team.

Responsibilities

• Assist customers with personalized recommendations and product offerings.
• Maintain clean, organized sales floor and fitting rooms.
• Wrap up transactions and operate the cash register and handheld devices.
• Promote loyalty programs and drive customer engagement.

Skills

Customer service

Communication

Teamwork

Flexibility

Sales goals

Tools

Cash register

POS system

Handheld devices

Job description

Macy's is seeking a Retail Selling Colleague to blend friendly hospitality with effective selling on the sales floor or in fitting rooms. You will understand customer needs, offer personalized recommendations, drive sales, and help keep the store welcoming and organized while supporting loyalty programs.

This role goes beyond a cashier; you will be part of a team with a strong emphasis on customer experience and meeting daily goals, including weekend availability and flexible shifts.