Customer-Centric Retail Sales Associate

Macy's; Virginia; On-site; USD 26,000 - 38,000; Full time

Benefits offered by this job

Merchandise discounts

Performance-based incentives

Annual merit review

401k match

Paid time off

Paid holidays

Employee Assistance Program

Job summary

Macy's is seeking a Retail Selling Colleague to deliver personalized product recommendations with hospitality. You will engage customers, meet sales targets, and keep the sales floor inviting whether on the floor or in the fitting rooms.

Join a collaborative team focused on memorable shopping experiences, driving loyalty, and maintaining an organized environment with weekend availability and strong customer service skills.

Qualifications

• Flexible availability including days, evenings, weekends and holidays.
• Ability to read and understand employment policies and safety rules in English.
• Strong communication and customer service skills.
• Team-oriented with ability to work independently when needed.
• Comfortable engaging customers and meeting daily sales goals.

Responsibilities

• Assist customers with personalized product recommendations and services.
• Maintain clean, organized sales floor and fitting rooms.
• Greet customers, make eye contact and build relationships to encourage loyalty.
• Explain loyalty programs and wrap up transactions with a friendly thank-you.
• Support teammates and adapt to changing priorities throughout the day.

Skills

Customer service

Communication

Teamwork

Flexibility

Sales mindset

Tools

Cash register

POS handheld device

Job description

Macy's is seeking a Retail Selling Colleague to deliver personalized product recommendations with hospitality. You will engage customers, meet sales targets, and keep the sales floor inviting whether on the floor or in the fitting rooms.

Join a collaborative team focused on memorable shopping experiences, driving loyalty, and maintaining an organized environment with weekend availability and strong customer service skills.