Guest-Centric Restaurant Operations Lead

Atlanta Marriott Northeast/Emory Area; Atlanta (GA); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Flexible scheduling

Paid Time Off

Healthcare benefits

401(k) with match

Job summary

Atlanta Marriott Northeast/Emory Area is seeking a Restaurant Supervisor to lead the dining team, take orders, deliver food and beverages, and ensure an exemplary guest experience. A friendly demeanor and strong communication are essential in a fast-paced hospitality setting.

The role emphasizes cost control, scheduling, staff training, and adherence to safety and sanitation standards to maintain high-quality service.

Qualifications

• Three to five years of restaurant management experience with proven skills in cost and labor controls.

Responsibilities

• Estimates food and beverage costs and requisitions or purchases supplies.
• Maintains operating cost records.
• Monitors budget to ensure efficient operation.
• Confers with food preparation and other personnel to plan menus and related activities.
• Inspects food and food preparation to maintain quality standards and sanitation regulations.
• Investigates and resolves food quality and service complaints.
• Reviews financial transactions and monitors budget to ensure expenditures stay within budget.
• Requests identification from customers when legal age is questioned and oversees day-to-day operations.
• Writes schedules for dining room staff.
• Performs and analyzes reports including budgets, sales forecasts and operating reports.
• Monitors food costs and labor costs and takes corrective actions.
• Provides and coordinates training and development program for all staff.
• Monitors employee performance and participates in annual reviews.
• Receives, reviews and acts upon complaints from guests and ensures safety and sanitation guidelines are followed.

Education

Three to five years restaurant management experience

Job description

Atlanta Marriott Northeast/Emory Area is seeking a Restaurant Supervisor to lead the dining team, take orders, deliver food and beverages, and ensure an exemplary guest experience. A friendly demeanor and strong communication are essential in a fast-paced hospitality setting.

The role emphasizes cost control, scheduling, staff training, and adherence to safety and sanitation standards to maintain high-quality service.