Guest-Centric Executive Housekeeper

Hotel Equities; Phoenix (AZ); On-site; USD 55,000 - 60,000; Full time

Benefits offered by this job

Medical Insurance

Paid Vacation

Same-Day Pay

Career Growth Opportunities

Reduced Hotel Rates

401(k)

Employee Discounts

Life Insurance

Paid Parental Leave

Referral Bonus Program

Third-Party Perks

Job summary

Hotel Equities is seeking an experienced Executive Housekeeper to lead our housekeeping and laundry teams, ensuring guest rooms and public spaces meet brand standards for cleanliness and presentation. This hands-on leader will manage staffing, training, and performance while controlling labor costs and inventory.

You will collaborate with Engineering and other departments, oversee safety procedures, and drive a culture of teamwork and guest satisfaction across all hotel operations.

Qualifications

• High school diploma or equivalent required.
• Previous housekeeping leadership experience in a hotel environment required.
• Executive Housekeeper or Assistant Executive Housekeeper preferred.
• Experience with Marriott, Hilton, Hyatt, IHG, Wyndham, or other major hotel brands preferred.
• Strong leadership, coaching, and team-building abilities.
• Excellent organizational, planning, and time management skills.
• Strong communication and problem-solving skills.
• Proficiency with Microsoft Office and hotel property management systems is preferred.
• Ability to manage multiple priorities in a fast-paced hospitality environment.

Responsibilities

• Lead, supervise, schedule, and motivate the housekeeping and laundry teams.
• Ensure guest rooms, public areas, meeting spaces, and back-of-house areas meet cleanliness standards.
• Conduct daily room inspections and quality assurance audits.
• Develop staffing schedules to maximize productivity.
• Recruit, onboard, train, coach, and evaluate housekeeping associates.
• Foster a culture focused on teamwork, accountability, safety, and guest satisfaction.
• Manage department labor costs, operating expenses, and inventory within budget guidelines.
• Order and maintain housekeeping supplies, linens, amenities, and cleaning equipment.
• Coordinate preventative maintenance needs with Engineering and report deficiencies.
• Ensure compliance with OSHA regulations and brand safety policies.
• Respond promptly to guest requests and service issues.
• Monitor lost and found procedures and documentation.
• Maintain departmental records, reports, inventories, and payroll documentation.
• Support hotel initiatives and QA programs.
• Perform other duties as assigned by hotel leadership.

Skills

Leadership

Team-building

Communication

Problem-solving

Time management

Education

High school diploma or equivalent

Executive Housekeeper or Assistant Executive Housekeeper preferred

Tools

Microsoft Office

Property Management Systems

Job description

Hotel Equities is seeking an experienced Executive Housekeeper to lead our housekeeping and laundry teams, ensuring guest rooms and public spaces meet brand standards for cleanliness and presentation. This hands-on leader will manage staffing, training, and performance while controlling labor costs and inventory.

You will collaborate with Engineering and other departments, oversee safety procedures, and drive a culture of teamwork and guest satisfaction across all hotel operations.