Guest-Centric Banquet Service Pro

Pinehurst; Pinehurst (NC); Sur place; USD 17 000 - 25 000; Plein temps

Résumé du poste

Pinehurst is seeking an on-site banquet server to assist with food and beverage service for Members and Guests. Responsibilities include setting up banquet rooms, greeting guests, serving meals, replenishing beverages, and attending pre-event briefings to understand guest expectations.

You may work across multiple outlets and holidays as needed. The role requires a high school diploma or GED and at least 3 months of related experience, or an equivalent combination of education and experience.

Qualifications

• High school diploma or GED and a minimum of 3 months related experience; or equivalent combination of education and experience.

Responsabilités

• Set up banquet room as instructed by Banquet Manager/Captain to include linen, service ware and glassware.
• Attend meetings before events to learn event particulars, including guest and property expectations.
• Greet guests and respond to requests in a friendly and courteous manner.
• Serve the food and/or beverage in the order and to the expectation of the Banquet Manager/Captain to ensure consistency in the order throughout the banquet.
• Promptly bus dishes as guests complete each course and/or meal at the end of the meal or function.
• Replenish beverages as necessary and check with guests for overall satisfaction.
• Check out with supervisor.
• Knowledgeable of menu items, preparation and prices.
• Perform assigned side work.
• Responds to and informs supervisor of any Guest questions, complaints and suggestions or maintenance issues.
• Attend Resort training classes as required.
• Attend outlet staff meetings as scheduled.
• In this position you will be expected to be available to work in various locations of Food and Beverage outlets depending on business levels. In addition, you will be expected to work holidays wherever needed even if your primary outlet is closed.

Connaissances

Guest service

Communication

Teamwork

Food safety

Formation

High school diploma or GED

3 months related experience

Description du poste

Pinehurst is seeking an on-site banquet server to assist with food and beverage service for Members and Guests. Responsibilities include setting up banquet rooms, greeting guests, serving meals, replenishing beverages, and attending pre-event briefings to understand guest expectations.

You may work across multiple outlets and holidays as needed. The role requires a high school diploma or GED and at least 3 months of related experience, or an equivalent combination of education and experience.