Guest Experience Server

Pinehurst, LLC.; Pinehurst (NC); On-site; USD 24,000 - 36,000; Full time

Job summary

Pinehurst, LLC. is hiring a Food & Beverage Server to assist Members and Guests by presenting menus, answering questions, and delivering meals across resort outlets.

The role requires a high school diploma or GED and at least 3 months of related experience, with ability to work in multiple outlets and holidays as needed.

You will greet guests, relay orders to the kitchen, maintain station readiness, and use the Infogenesis system to process service details.

Qualifications

• High school diploma or GED with at least 3 months related experience or equivalent
• Ability to present menu, answer questions and make recommendations

Responsibilities

• Present menu, answers questions, and makes suggestions regarding food, Beverages, Wines and service.
• Relays order accurately to kitchen and serves courses from kitchen and service bars.
• Greet Member/Guest in a timely, friendly, professional manner. Use Member/Guest's name at least three times during service period.
• Efficiently delivers and serves food and/or beverage orders.
• Station restocked for next meal.
• Check out with supervisor.
• Knowledgeable of menu items, preparation and prices.
• Responsible for the financial accounting of each station according to established procedures.
• Proper use of Infogenesis system.
• Responds to and informs supervisor of any Member/Guest questions, complaints and suggestions or maintenance issues.
• Attend Resort training classes as required.
• Attend outlet staff meetings as scheduled.
• In this position you will be expected to be available to work in various locations of Food and Beverage outlets depending on business levels. In addition, you will be expected to work holidays wherever needed even if your primary outlet is closed.

Skills

Customer service

Menu knowledge

Food & beverage service

Teamwork

Education

High school diploma or GED

3 months related experience

Tools

Infogenesis system

Job description

Pinehurst, LLC. is hiring a Food & Beverage Server to assist Members and Guests by presenting menus, answering questions, and delivering meals across resort outlets.

The role requires a high school diploma or GED and at least 3 months of related experience, with ability to work in multiple outlets and holidays as needed.

You will greet guests, relay orders to the kitchen, maintain station readiness, and use the Infogenesis system to process service details.