Guest Care Supervisor — Hospitality Leader, PTO

Rejuve Salon Spa LLC; Carmel (IN); On-site; USD 25,000 - 29,000; Full time

Benefits offered by this job

Bonus opportunity

Paid time off

401(k) matching

Employee discounts

Job summary

Rejuve Salon Spa LLC in Carmel, Indiana is seeking a Guest Care Supervisor to lead the front desk and guest experience. You will coach the Guest Care team, onboard new staff, and ensure smooth operations with warm hospitality.

Ideal candidates bring frontline guest service or retail experience, plus some leadership. You will coach with warmth, manage schedules and systems, and promote rebooking and product recommendations in a fast-paced, caring environment.

Qualifications

• Hospitality mindset with guest service or retail experience.
• Some leadership, supervisory, or training experience is a plus.
• Strong communication skills and ability to coach with warmth and clarity.
• Excellent organization and detail orientation with system knowledge.
• Calm, positive energy in a fast-paced environment.

Responsibilities

• Create a warm, welcoming experience from check-in to checkout.
• Lead the Guest Care team through coaching and one-on-ones.

Skills

Hospitality

Front desk

Leadership

Communication

Organization

Salon software

Microsoft 365

Tools

Zenoti

Microsoft 365

Job description

Rejuve Salon Spa LLC in Carmel, Indiana is seeking a Guest Care Supervisor to lead the front desk and guest experience. You will coach the Guest Care team, onboard new staff, and ensure smooth operations with warm hospitality.

Ideal candidates bring frontline guest service or retail experience, plus some leadership. You will coach with warmth, manage schedules and systems, and promote rebooking and product recommendations in a fast-paced, caring environment.