Guest Care Concierge - Front Desk & Hospitality Pro

Rejuve Salon Spa LLC; Carmel (IN); On-site; USD 18,000 - 22,000; Part time

Benefits offered by this job

Competitive pay

Paid time off

401(k) with company match

Discounts on products and services

Ongoing education

Supportive team

Job summary

Rejuve Salon Spa in Carmel, IN is seeking a Guest Care Coordinator to deliver a warm, professional first and last impression for every guest. This role blends hospitality with front-desk duties, requiring strong communication, reliability, and a genuine care for guests.

The position offers part-time or full-time schedules with competitive hourly pay and opportunities in retail commissions, PTO, and 401(k) matching. Join a team dedicated to remarkable guest experiences and professional growth.

Qualifications

• Experience in a guest-facing role with a professional demeanor.
• Excellent communication and customer service skills.
• Ability to stay organized and attentive in a fast-paced front-desk environment.

Responsibilities

• Create a warm, intentional welcome for every guest as they enter.
• Manage front desk bookings, scheduling, and inquiries in person and by phone.
• Explain services, products, and membership options to guests and help them decide.
• Offer personalized Aveda retail recommendations to extend at-home results.
• Guide guests through memberships and packages with enthusiasm.
• Keep the front area clean, stocked, and welcoming; handle towels and small details.
• Assist with opening and closing procedures to start and end each day consistently.
• Serve beverages and ensure guest comfort during visits.
• Collaborate with stylists and team to keep the day running smoothly.
• Support day-to-day operations, including light bookkeeping, inventory, and retail tracking.

Skills

Customer-facing

Hospitality professionalism

Strong communication

Polished presence

Self-starter

Team player

Flexible schedule

Job description

Rejuve Salon Spa in Carmel, IN is seeking a Guest Care Coordinator to deliver a warm, professional first and last impression for every guest. This role blends hospitality with front-desk duties, requiring strong communication, reliability, and a genuine care for guests.

The position offers part-time or full-time schedules with competitive hourly pay and opportunities in retail commissions, PTO, and 401(k) matching. Join a team dedicated to remarkable guest experiences and professional growth.