Guest Bell Attendant & Luggage Concierge

Towne; Anaheim (CA); On-site; USD 19,000 - 27,000; Full time

Job summary

The Bell Attendant role at Towne requires delivering exceptional hospitality services to guests in a friendly, efficient manner. You will assist guests with luggage during arrival and departure and help with directions and transportation as needed, ensuring a smooth and welcoming experience.

Position is rooted in on-site guest services, emphasizing courtesy, punctuality, and knowledge of hotel facilities. The schedule covers multiple days per week, with a base hourly pay and shift differential

Qualifications

• Must hold a valid driver’s license within commuting distance from the state you are applying to work.
• Must complete the Wheelchair Safety Training course provided by Towne Park.
• One to three months related experience and/or training.
• Knowledge of principles and processes for providing customer and personal services.

Responsibilities

• Maintains a pleasant, friendly and professional demeanor with guests and coworkers.
• Greet guests and assist with luggage during arrival and departure.
• Open vehicle and hotel doors for guests and provide directions and transportation help.

Skills

Customer service

English reading/writing

Communication

Time management

Education

High school diploma or GED

Job description

The Bell Attendant role at Towne requires delivering exceptional hospitality services to guests in a friendly, efficient manner. You will assist guests with luggage during arrival and departure and help with directions and transportation as needed, ensuring a smooth and welcoming experience.

Position is rooted in on-site guest services, emphasizing courtesy, punctuality, and knowledge of hotel facilities. The schedule covers multiple days per week, with a base hourly pay and shift differential