Guest Arrival Concierge - Luxury Resort

Four Seasons Hotels Limited; Naples (FL); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Lucrative salary

Market-leading benefits

Time off from day one

Complimentary stays and discounts

Tuition reimbursement

Employee meals

Job summary

Four Seasons is seeking a Door Attendant at the Naples Beach Club, a Four Seasons Resort, to create a strong arrival experience for hotel, restaurant and banquet guests. You will arrange for cars to be parked or retrieved and coordinate transportation for guests to ensure efficient departures.

You will greet guests, assist with luggage, direct traffic, provide city and hotel information, and resolve guest inquiries while maintaining the highest standards of service and professionalism.

Qualifications

• Experience in Guest Services preferred.
• Average reading, writing, and oral proficiency in English.
• High school education or equivalent is required.

Responsibilities

• Greet guests arriving by car, taxi or foot and assist with doors and lobbies.
• Help unload luggage and escort guests to the Front Desk or Bell Staff.
• Direct valet and curbside traffic to ensure smooth arrivals and departures.
• Provide directions and information about local attractions and hotel services.
• Resolve guest inquiries and contribute to a high level of hospitality and service.

Skills

Guest Services

English Proficiency

Education

High school diploma or equivalent

Job description

Four Seasons is seeking a Door Attendant at the Naples Beach Club, a Four Seasons Resort, to create a strong arrival experience for hotel, restaurant and banquet guests. You will arrange for cars to be parked or retrieved and coordinate transportation for guests to ensure efficient departures.

You will greet guests, assist with luggage, direct traffic, provide city and hotel information, and resolve guest inquiries while maintaining the highest standards of service and professionalism.