Guest Arrival Concierge

Benchmark Stevenson, LLC; Washington; On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

On-site wellness programs

Local discounts

Employee hotel rates

Health insurance

Retirement plans

Paid time off

Job summary

Pyramid Global Hospitality is hiring for a guest services role at Skamania Lodge in Washington. You will greet guests, assist with check-in, and deliver personalized service to enhance the guest experience on-site.

We offer a supportive, employee‑focused culture with opportunities for growth, wellness programs, and staff discounts across 230+ properties. Strong communication and a friendly demeanor are essential for success in this fast-paced environment.

Qualifications

• Minimum one year of customer service experience.
• Flexible availability including evenings, weekends and holidays.
• High school diploma or equivalent.

Responsibilities

• Greet and welcome all guests upon arrival, creating a positive first impression.
• Escort guests to the front desk and provide guidance through the check‑in process.
• Provide attentive, engaging service that reflects a commitment to exceeding guest expectations.

Skills

Customer service

Verbal communication

Education

High school diploma

Job description

Pyramid Global Hospitality is hiring for a guest services role at Skamania Lodge in Washington. You will greet guests, assist with check-in, and deliver personalized service to enhance the guest experience on-site.

We offer a supportive, employee‑focused culture with opportunities for growth, wellness programs, and staff discounts across 230+ properties. Strong communication and a friendly demeanor are essential for success in this fast-paced environment.