Guest and Owner Services

Lodge at Vail Condominiums; Vail (CO); On-site; USD 42,000 - 62,000; Full time

Job summary

Lodge Apartment Condominium Association in Vail Village is seeking a full-time Front Desk Agent/Concierge to warmly welcome owners and guests, manage check-ins and check-outs, and coordinate services. This unique role blends front desk duties with concierge tasks, delivering memorable experiences and swift problem-solving in a dynamic hospitality setting.

A hospitality background helps; English is required and Spanish is a plus.

Qualifications

• Hospitality experience preferred.
• English required; Spanish ability is a plus.

Responsibilities

• Serve as Front Desk Agent and Concierge, welcoming guests and owners.
• Handle check-ins/outs, reservations, and guest requests with a service‑moriented approach.
• Provide problem solving and coordination to ensure memorable stays.

Skills

Hospitality experience

English required

Spanish a plus

Job description

HIRING! We have an available full-time position on our front office team in the middle of Vail Village. Hospitality experience preferred; we are a privately-owned luxury rental & property management operation, otherwise known as the Lodge Apartment Condominium Association. Our team is well-suited for anyone who enjoys a balance of active and quiet, and can also work with a shifting environment and various clientele. English required, though Spanish ability is a plus! Shifts will be a mix of mornings (8AM to 4PM) and afternoons/evenings (2PM to 10PM).

This unique role combines the responsibilities of both Front Desk Agent and Concierge, providing an excellent opportunity to create memorable experiences for our owners and guests. We are committed to delivering exceptional service and are looking for someone who enjoys helping others, solving problems, and being part of a dynamic hospitality team in the heart of Vail.